Retail
Gold shop software when the internet drops: keep selling, sync later
Published
Cloud software usually stops when the connection drops, while the customer is still at the counter. Sol26 Gold keeps the counter running and syncs when the network is back.
Cloud-based management software has real benefits: the whole shop shares one set of data, nothing to install, and the owner can check in remotely. But it has one weakness a gold shop cannot accept: no connection means no sales. The customer is at the counter with the piece they chose, and staff cannot create the ticket.
Cloud software almost never offers an offline mode. Sol26 Gold does.
Every computer keeps a copy for lookups
Each counter computer keeps a copy of the data for lookups. When the connection drops, staff still find items by code, check prices, and look up customers and pawn tickets as usual, because the data is already on the machine.
Writes are queued
When offline, writes such as sale, purchase or pawn tickets are not refused. They go into a queue on the computer. When the connection returns, the software pushes them to the server, with no re-entry by staff.
See how much is still waiting
A status bar at the bottom of the screen shows how many actions have not reached the server yet. Staff and owner can see whether everything has synced instead of guessing.
A limit to know about
If two computers are offline and both sell the same item, neither knows about the other sale, so stock for that item may go out of step. The next stock count will reveal the difference. Shops with several counters should run a count after a long outage.
Runs in the browser, installs like an app
Sol26 Gold runs in the browser with nothing to install. The shop can add it to the home screen of a computer or phone like an app. Together with offline mode, the shop gets the benefits of cloud software without depending entirely on the connection.
Frequently asked questions
- What can staff still do offline?
- Look up data from the copy on the computer and create tickets as usual. Writes are queued and pushed to the server automatically when the connection returns.
- How do I know whether data has reached the server?
- A status bar at the bottom of the screen shows how many actions have not yet reached the server.
- What if two computers are offline and sell the same item?
- Stock for that item may go out of step. The next stock count will reveal the difference so the shop can fix it.
- Do I have to install anything?
- No. Sol26 Gold runs in the browser and can be installed to the home screen like an app.
Sol26 Gold
Gold shop and pawn shop management software
